Privacy policy

Privacy Policy

Last Updated: February 9, 2026

At Jomvorino, we are committed to protecting your privacy and maintaining the trust and confidence of our visitors and customers.

This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit, interact with, or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a secure, efficient, and personalized shopping experience.

Information You Provide

When you:

Place an order
Create an account
Subscribe to our email communications
Contact customer support

We may collect personal information such as:

Name
Email address
Shipping and billing address
Phone number
Payment-related information processed securely by third-party payment providers

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address
Device type
Browser type
Operating system
Website interaction and usage data
Information collected through cookies, pixels, and similar technologies, as described in Section 5

2. How We Use Your Information

We may use the information we collect for the following purposes:

Order Fulfillment:
To process payments, fulfill and ship orders, and provide order confirmations, shipping notifications, and tracking information.

Customer Experience:
To improve our website, services, products, and overall shopping experience.

Customer Support:
To respond to questions, requests, complaints, returns, or other customer service inquiries.

Communication:
To send service-related communications and, when you have opted in, promotional emails, product updates, and marketing communications.

Security and Fraud Prevention:
To help protect our website, customers, and business against unauthorized activity, fraud, abuse, and misuse.

3. Data Protection and Security

We take reasonable administrative, technical, and organizational measures to safeguard your personal information.

Encryption:
Sensitive payment information is transmitted using Secure Socket Layer (SSL) or similar encryption technologies.

Access Control:
Personal information is stored on systems designed to restrict access to authorized personnel and service providers.

Payment Information:
Jomvorino does not directly store complete credit or debit card details after transactions are processed. Payment information is handled by trusted third-party payment processors in accordance with their own security standards and privacy practices.

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Third-Party Disclosure

Jomvorino does not sell, trade, or rent your personal information to third parties for their independent use.

We may share certain information with trusted third-party service providers that help us operate our website and provide our services.

These providers may assist with:

Website hosting
Payment processing
Order fulfillment
Shipping and logistics
Customer support
Email communications
Advertising
Analytics
Fraud prevention
Website performance and optimization

We only share information to the extent reasonably necessary for these providers to perform services on our behalf.

Advertising and Analytics Partners

We may use third-party advertising and analytics technologies, including cookies, pixels, and similar tools, to understand website activity, measure advertising performance, and provide more relevant advertising.

Our partners may include:

Meta (Facebook and Instagram):
https://www.facebook.com/privacy/policy

Google:
https://policies.google.com/privacy

AppLovin (Axon):
https://legal.applovin.com/privacy

Information collected by these third parties is subject to their own privacy policies and practices.

Depending on your location and available privacy controls, you may be able to limit or opt out of certain forms of targeted advertising through your browser, device settings, or the privacy controls offered by these platforms.

5. Cookies Policy

Yes, we use cookies and similar technologies.

Cookies are small data files stored on your device that allow websites to recognize your browser, remember certain preferences, and improve functionality.

We may use the following types of cookies:

Strictly Necessary Cookies:
These cookies are required for essential website functions, including shopping cart functionality, account access, checkout, security, and payment processing.

Analytics and Performance Cookies:
These cookies help us understand how visitors interact with our website and allow us to improve website performance and user experience.

Marketing and Advertising Cookies:
These cookies may be used to measure advertising effectiveness and deliver more relevant marketing through trusted advertising partners.

For more information about cookies used by Shopify, please visit:

https://www.shopify.com/legal/cookies

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.

6. Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

These third-party websites operate independently from Jomvorino and may have their own privacy policies, terms, and data collection practices.

Jomvorino is not responsible for the privacy practices, content, security, or operation of third-party websites or services.

We encourage you to review the privacy policies of any third-party website you visit.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with the California Online Privacy Protection Act (CalOPPA):

Users may visit our website anonymously where technically available
This Privacy Policy is accessible through a clearly visible link on our website
Changes to this Privacy Policy will be posted on this page
Users may request to update or correct certain personal information by contacting us

Do Not Track Signals

Some browsers provide a “Do Not Track” (DNT) setting that allows users to express a preference regarding online tracking.

Where applicable and technically supported, we may respond to browser-based privacy signals in accordance with applicable laws and our website's available privacy controls.

8. Children’s Privacy

Jomvorino does not knowingly collect personal information from children under the age of 13.

Our website and services are intended for a general audience and are not directed toward children under 13.

If you believe that a child has provided us with personal information without appropriate consent, please contact us.

We will take reasonable steps to investigate the matter and delete the information where required.

9. Fair Information Practices and Data Breach Response

We take the protection of personal information seriously.

In the event of a data breach involving personal information, we will take appropriate steps to investigate, contain, and address the incident.

Where notification is required by applicable law, we will notify affected individuals and/or relevant authorities within the legally required timeframe.

Notifications may be provided by:

Email
Website notice
Other legally permitted communication methods

10. CAN-SPAM Act Compliance

We may collect email addresses to:

Process and fulfill orders
Send order confirmations
Provide shipping and tracking updates
Respond to customer service inquiries
Send promotional communications when permitted

In accordance with the CAN-SPAM Act:

We do not intentionally use false or misleading email subject lines
Promotional communications are identified appropriately
Our marketing emails include a method for unsubscribing
Users may unsubscribe from promotional emails at any time
We process valid unsubscribe requests as required by applicable law

Unsubscribing from promotional communications does not prevent us from sending transactional or service-related messages concerning your orders, account, or customer support requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, legal requirements, or services.

When changes are made, the updated version will be published on this page and the “Last Updated” date at the top of this Privacy Policy will be revised.

We encourage you to review this page periodically for updates.